Data we collect
We may collect personal information in various ways, including:
- Personal Data: name, email address, phone number, postal address, company name, job title, and other contact information.
- Usage Data: information about how you use our website and services (IP address, browser type, time zone, etc.).
- Cookies: we may use cookies to improve your experience on our website (see Cookie Policy).
How we use your data
We use the collected data for several purposes, including:
- To provide and maintain our services.
- To manage your account and communicate with you.
- To comply with legal obligations.
- To improve our website and personalise user experience.
- To analyse usage and trends to improve our business and services.
- To send promotional emails and marketing communications (with your consent).
Data sharing and disclosure
We do not sell your personal data. However, we may share your data in the following situations:
- Service Providers: we may share your data with trusted third-party vendors to perform services on our behalf (e.g., payment processors, cloud storage providers).
- Legal Compliance: we may disclose your data if required by law or in response to valid requests by public authorities.
- Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to a new owner.
International data transfers
As Classida operates in multiple regions, we may transfer your personal data to countries outside your country of residence. When transferring data, we ensure that appropriate safeguards are in place to comply with GDPR, the UK Data Protection Act, and the Australian Privacy Principles (APP).
Your data protection rights
Depending on your location, you may have the following rights under GDPR, UK laws, and Australian privacy laws:
- Right to access: request a copy of the data we hold about you.
- Right to rectification: request corrections to inaccurate or incomplete data.
- Right to erasure: request the deletion of your personal data.
- Right to restrict processing: request that we limit the processing of your data.
- Right to data portability: request a copy of your data in a machine-readable format.
- Right to object: opt out of data processing for direct marketing or legitimate interests.
- Right to withdraw consent: if consent was provided for data processing, you have the right to withdraw it at any time.
Data security
We take data security seriously and implement industry-standard measures to protect your personal information from unauthorised access, disclosure, or loss.
Retention of data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal obligations.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.
Contact us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@classida.com.au, info@classida.co.uk or info@classida.it.