CASE STUDYSee how a Victorian council uncovered 400+ advanced threats

Built for the way councils actually work.

Classida helps metropolitan, regional and rural councils protect their people, secure their data, and meet compliance expectations with modern AI-native email security, governance and backup solutions.

Australian-owned. Trusted by local government teams across Victoria.
400+
advanced threats uncovered
in a Victorian council POV
1,300+
council inboxes
protected to date
99%
reduction in false-positive
SOC investigations
< 10 min
to deploy via API,
no MX changes
The evolving threat landscape

Cyber threats to councils are getting more targeted, more persistent, harder to detect.

Lateral threats now exploit the trust between councils, not just the gaps in any one. These trust-chain attacks are nearly invisible to legacy systems and put every connected council at risk.

Lateral threat replication across councils

Attackers exploit trusted relationships between councils, using compromised or spoofed domains from one to phish another. Trust-chain exploits are nearly invisible to legacy systems.

Most urgent

Business email compromise

Impersonation of council C-Level executives to authorise fraudulent transactions or trigger urgent staff actions.

Credential phishing

Phishing emails using legitimate Microsoft login portals and proxy sites to steal credentials and bypass MFA.

Vendor impersonation

Attackers exploit trusted supplier relationships, redirecting legitimate payments through subtly spoofed accounts.

Supply-chain & ransomware

Compromised third-party vendors used to infiltrate council systems, often as a precursor to ransomware deployment.

Built for the public sector

Australian-owned. Council-focused. Outcome-driven.

Councils need cyber security partners who understand local government constraints: lean IT teams, public accountability, legacy platforms, sensitive resident data, and a growing reliance on trusted external relationships.

Classida brings modern behavioural AI security and data protection to council environments without forcing operational disruption, large infrastructure changes, or a long procurement-to-value cycle.

How we support councils

Email Security

Next-generation, AI-native email security designed to integrate seamlessly into Microsoft 365, mitigating BEC, credential phishing, and vendor impersonation.

Data Classification & Governance

Helping councils discover, classify, and govern sensitive data across environments to ensure regulatory compliance and reduce data exposure.

Cloud Data Backup & Protection

Mission-critical council data, securely backed up and recoverable across cloud and hybrid environments.

Security Awareness & Advisory

Hands-on expertise and ongoing support to help council teams understand and respond to emerging threats.

Why councils choose Abnormal AI

Modern behavioural AI, integrated without disruption.

Abnormal AI uses behavioural analytics to detect and prevent advanced email threats. It connects to Microsoft 365 via API, no MX changes, no mail flow disruption, no new gateway to manage.

Seamless integration

No need to change MX records or alter email flow. Connects via API in under 10 minutes.

Rapid deployment

Quick setup with minimal IT resources. Analysis completed in days, not months.

User transparency

Operates in the background without impacting end-user experience or workflow.

Adaptive learning

Continuously learns your environment and adapts to new threats as they appear.

ACSC-aligned

Helps councils meet Australian Cyber Security Centre guidelines and compliance requirements.

Reduces SOC fatigue

Cuts manual triage, automates remediation, and boosts response speed for lean council IT teams.

Relationship analysis showing communication patterns as a signal for targeted attack
How the AI sees it

Detecting the inter-council attacks no one else can.

Lateral attacks between councils don't look suspicious in isolation. The sender is real. The domain checks out. The relationship even appears legitimate to a casual reviewer.

Behavioural AI maps every council's actual communication patterns, who normally talks to whom, in what tone, with what frequency. When a sender appears with zero prior contact and an urgent request, the system flags it as a likely targeted attack, before it reaches the recipient.

See what your real environment is exposed to
Featured case study

An evidence-based approach to AI-driven email security.

A Victorian local government council ran a Proof of Value with Abnormal AI, delivered by Classida. The results made the case for full production deployment.

400+
advanced threats uncovered
99%
false-positive reduction
1,300+
inboxes protected
Implementing Abnormal AI has significantly enhanced our email security posture without the need for complex changes.
IT Manager, Australian Local Council
Abnormal AI

An Evidence-Based Approach to AI-Driven Email Security

Local Government Council, Victoria

www.classida.com.auPDF
Why councils run a POV

A no-obligation way to see what's really in your inboxes.

Deploy in under 10 minutes via API. Get a complete analysis in days. No operational risk, no changes to MX records or user workflow.

Uncover live threats missed by legacy SEG systems
Identify lateral threat movement and inter-council spoofing
Validate and improve SOC efficiency
Build the business case for replacing or augmenting your SEG
Quantify risk exposure with real metrics and attack types
No operational risk, deploys in minutes via API

Securing the future of your council.

The increasing sophistication of email threats, and their ability to exploit public sector trust networks, demands a modern, AI-native behavioural defence strategy. Traditional SEGs and Microsoft defences alone are no longer enough.

Coming soon